Learn how to help prevent freeze damage to your Tankless Water Heater.

<img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-16_at_2.06.02_PM-2d2de87f-5dbb-449f-9239-ee0fec3ed8ef.png" style="width: 692px;" class="fr-fic fr-dib fr-rounded fr-bordered fr-shadow"><p style="margin-right: 0px; margin-bottom: 5px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 18px; line-height: normal; font-family: Rockwell; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(217, 11, 5); text-align: center;"> <p id="isPasted" style="margin-right: 0px; margin-bottom: 5px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 18px; line-height: normal; font-family: Rockwell; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(217, 11, 5); text-align: center;">Protect Your Water Heater From Freeze Damage!&#xA0;<div dir="auto" id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: center;">We wanted to provide you with some useful information regarding winter storage and maintenance to prevent any potential damage to your equipment. <img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-16_at_2.02.49_PM-b4a9d26a-c94e-4a3c-aebd-2f6fe6994ee3.png" style="width: 462px;" class="fr-fic fr-dib fr-rounded fr-bordered fr-shadow"> It&apos;s important to note that the water inside the unit can expand when the temperature reaches 32&#xB0;F(0&#xB0;C), which can lead to damage to the connected water pipes and even the heat exchanger. However, this is a normal phenomenon and not an issue with the quality of the product. In order to prevent this damage from occurring, it&apos;s important to drain the water from the portable tankless water heater after each use if the outside temperature is around or below freezing. Make sure to open the drain plug and keep the unit in a vertical position when draining the water. You will also need to unhook the outgoing water line to ensure that any remaining water is drained. <img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-16_at_2.17.06_PM-183a75f9-95fe-4e9e-ac13-417b1532fdba.png" style="width: 648px;" class="fr-fic fr-dib fr-rounded fr-bordered fr-shadow"></div> <div dir="auto" id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: center;">We highly recommend using RV style plumbing antifreeze to pump through your entire system. This will eliminate the need to disconnect or drain your system, which can be time-consuming and complex. By using antifreeze, it will also ensure that freeze damage won&apos;t occur, giving you peace of mind throughout the winter months. <img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-16_at_2.24.03_PM-e19af9d8-9b8f-4d32-9692-244f4a9d4deb.png" style="width: 233px;" class="fr-fic fr-dib"> When spring comes, the process of switching back to water is simple. Just pump water back through the system, collect the antifreeze, and reuse it next season. This will not only save you money in the long run but will also make the spring startup process much smoother.</div> <img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-16_at_2.25.25_PM-3978252b-6ad9-4a4e-aa0b-75eb8f0b8f8b.png" style="width: 497px;" class="fr-fic fr-dib"> We hope that this information is helpful to you and that your unit continues to function properly for years to come. If you have any further questions or concerns, please don&apos;t hesitate to reach out to us. <h4 style="text-align: center;" id="contact-us"><a class="fr-strong" href="https://contact.gorgias.help/forms/bcakon21" rel="noopener noreferrer" target="_blank">CONTACT US</a></h4>

Winter Protection

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Tankless Water Heater Selection Guide

A comprehensive list of frequently asked questions about tankless hot water heaters.

<img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-16_at_10.17.59_PM-d021036e-f5f8-4e9d-a5a8-3d7588a9bb31.png" style="width: 692px;" class="fr-fic fr-dib"><h2 style="text-align: center;" id> </h2><h2 style="text-align: center;" id="need-more-answers">Need More Answers?</h2> Here&#xA0;is a comprehensive list of frequently asked questions about tankless hot water heaters.&#xA0;Remember, these are just a few commonly asked questions about tankless water heaters. If you have any specific queries or need further clarification, feel free to ask!Feel free to use the icon on the left to access the table of contents to jump to a specific question. <h4 id="isPasted">Q1. What is a tankless water heater?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif;">A tankless water heater, also known as an on-demand water heater, is a system that heats water directly as it flows through the unit, without the need for a storage tank.</li></ul> <h4 id="q2-how-does-a-tankless-water-heater-work">Q2. How does a tankless water heater work?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif;">Tankless water heaters use high-powered burners or electric coils to heat water instantly as it passes through the unit. When a hot water tap is turned on, cold water travels through a pipe and is heated by the unit before reaching the faucet or showerhead.</li></ul> <h4 id="q3-what-are-the-advantages-of-a-tankless-water-heater">Q3. What are the advantages of a tankless water heater?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Tankless water heaters offer several benefits, such as:</li></ul>Endless hot water supply: Since they heat water on demand, you won&apos;t run out of hot water.Energy efficiency: They only heat water when needed, saving energy and reducing utility bills.Space-saving design: Tankless units are compact and can be mounted on walls, freeing up floor space.Longer lifespan: Tankless models typically last longer than traditional water heaters. <h4 id="q4-are-tankless-water-heaters-more-expensive-than-traditional-ones">Q4. Are tankless water heaters more expensive than traditional ones?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Tankless water heaters come in a wide range of pricing compared to traditional storage tank models. However, their energy efficiency can help offset the initial investment through reduced energy bills over time, because you would be avoiding standby heat loss common in large tank-based systems.</li></ul> <h4 id="q5-what-is-the-ideal-size-of-a-tankless-water-heater-for-my-home">Q5. What is the ideal size of a tankless water heater for my home?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">The size of the tankless water heater depends on your hot water needs. Factors such as the number of bathrooms in your home and the simultaneous hot water usage should be considered. It&apos;s best to consult with a professional plumber to determine the right size for your specific requirements.</li></ul> <h4 id="q6-do-tankless-water-heaters-require-maintenance">Q6. Do tankless water heaters require maintenance?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Yes, tankless water heaters require periodic maintenance, such as flushing the unit to remove mineral deposits. It&apos;s recommended to follow the manufacturer&apos;s guidelines for maintenance and have a professional service the unit regularly.</li></ul> <h4 id="q7-can-a-tankless-water-heater-be-installed-in-any-home">Q7. Can a tankless water heater be installed in any home?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Tankless water heaters can be installed in most homes, but it&apos;s important to ensure that the electrical or gas supply is adequate to support the unit&apos;s requirements. It&apos;s best to consult with a professional plumber or electrician to assess your home&apos;s suitability for a tankless unit.</li></ul> <h4 id="q8-are-tankless-water-heaters-more-environmentally-friendly">Q8. Are tankless water heaters more environmentally friendly?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Yes, tankless water heaters are considered more environmentally friendly due to their energy efficiency. Since they only heat water when needed, they reduce energy waste and lower carbon emissions compared to traditional water heaters. </li></ul><h4 id="isPasted">Q9. Can a tankless water heater supply hot water to multiple fixtures simultaneously?</h4><ul style="list-style-type: disc;"><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Yes, tankless water heaters can provide hot water to multiple fixtures simultaneously, depending on their flow rate and the unit&apos;s capacity.</li></ul> <h4 id="q10-how-long-does-a-tankless-water-heater-last">Q10. How long does a tankless water heater last?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">With proper maintenance, tankless water heaters can last 20 years or more, whereas traditional tank-based systems typically last around 10-15 years.</li></ul> <h4 id="q11-do-tankless-water-heaters-require-a-specific-water-pressure">Q11. Do tankless water heaters require a specific water pressure?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Tankless water heaters typically require a minimum water pressure of around 20-30 psi to operate efficiently. Consult the manufacturer&apos;s recommendations for your specific model.</li></ul> <h4 id="q12-can-a-tankless-water-heater-be-used-with-well-water">Q12. Can a tankless water heater be used with well water?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Yes, tankless water heaters can be used with well water. However, it&apos;s crucial to consider water quality, potential mineral buildup, and the need for additional filtration or treatment.</li></ul> <h4 id="q13-can-a-tankless-water-heater-be-installed-outdoors">Q13. Can a tankless water heater be installed outdoors?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Yes, some tankless water heater models are designed for outdoor installation, allowing for space-saving and venting convenience.</li></ul> <h4 id="q14-are-tankless-water-heaters-compatible-with-solar-energy-systems">Q14. Are tankless water heaters compatible with solar energy systems?</h4><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Yes, tankless water heaters can be integrated with solar energy systems to further enhance their energy efficiency and reduce reliance on conventional energy sources.</li></ul>

FAQs

A final installation checklist for most tankless water heater models

Checklist & General Troubleshooting

Learn why following proper clearance codes is so important.

<img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-17_at_1.52.55_AM-95a98b68-1cad-4497-ae48-06bda64ec007.png" style="width: 692px;" class="fr-fic fr-dib fr-rounded fr-bordered fr-shadow"> <h3 id="isPasted" style="text-align: center;">Proper clearances are crucial when installing tankless water heaters for several reasons:</h3> 1. Safety: Tankless water heaters generate heat to heat water on demand. They require adequate space around the unit to ensure proper airflow and prevent overheating. Without proper clearances, the unit may overheat, leading to potential safety hazards such as fires or damage to the unit. 2. Ventilation: Tankless water heaters produce combustion gases that need to be vented safely. Clearances are necessary to ensure that the venting system functions properly and efficiently. Insufficient clearances can cause the buildup of carbon monoxide or other harmful gases, posing a risk to the occupants of the building. 3. Maintenance and servicing: Tankless water heaters require periodic maintenance and servicing. Sufficient clearances make it easier for technicians to access the unit for inspections, cleaning, and repairs. Inadequate clearances can make maintenance tasks difficult or even impossible, leading to inefficient operation or the need for more extensive repairs. 4. Performance: Proper clearances allow for optimal performance of the tankless water heater. With adequate space, the unit can draw in the necessary combustion air and expel exhaust gases effectively, ensuring efficient operation and consistent hot water supply. Insufficient clearances can restrict airflow and impact the unit&apos;s performance, leading to reduced efficiency and potential damage. 5. Warranty requirements: Many manufacturers have specific clearance requirements for their tankless water heaters to maintain the warranty coverage. Failure to adhere to these clearance specifications may void the warranty, leaving you responsible for any repairs or replacement costs. <img src="https://uploads.gorgias.io/bgJ1Q6QWjKA7vXKO/Screenshot_2023-10-17_at_1.54.52_AM-e3cfcd68-cbdf-4efe-a13b-9d905846ef80.png" style="width: 692px;" class="fr-fic fr-dib fr-rounded fr-bordered fr-shadow"> To ensure the proper installation of a tankless water heater, it is essential to follow the manufacturer&apos;s guidelines and local building codes regarding clearances. These guidelines will specify the minimum distances required between the unit and combustible materials, walls, ceilings, and adjacent structures. *It is advisable to consult a professional plumber or contractor experienced in tankless water heater installations to ensure compliance with all safety and clearance requirements. They will have the knowledge and expertise to properly install the unit, ensuring both safety and optimal performance.

Proper Clearances: Why It's Important

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Checklist & General Troubleshooting

Proper Clearances: Why It's Important